Operations consulting for growing businesses
It starts with a meeting. We learn how your business actually works: workflows, handoffs, the repetitive work that eats your team's week. Once we understand your bottlenecks, we do what the business needs: consult you on the right AI moves, or implement the AI and automation ourselves.
Independent· Nothing to sell you but the truth· Reply within one business day
The problem
A bot. A platform. An "agent." The pitch starts with the tool and works backwards to your business. That's why so many AI projects quietly die within months: the diagnosis never happened.
Hours every week on data entry, status chasing, reporting, and copy-pasting between systems, while the work that grows the business waits.
Licenses were bought, a pilot ran, enthusiasm faded. The tool didn't fit how the work actually flows, so people went back to the old way.
Everyone says AI will change everything. No one can point to the specific place in your operation where it earns its keep.
The market isn't short on AI tools. It's short on people who understand your business first. That's the entire premise of our work.
A note on language
If a phrase appears in every AI pitch you've ever received, it doesn't appear in ours. We describe your operation in your language, with numbers, and we put it in writing.
Our position
We're operations consultants who happen to be fluent in AI, not an AI shop looking for somewhere to install a product. We begin inside your business: how work moves, where decisions stall, what your people repeat every day, where customers wait. Only then do we ask whether AI belongs in the picture.
Sometimes the honest answer is a better process, not new technology. When that's true, we say so. You've lost nothing but a conversation.
That sentence is rare in this market. It's also why our recommendations are worth acting on: they aren't attached to anything we're trying to sell you.
How we work
Structured interviews with you and the people doing the work. We map your workflows, communication, decision-making, and customer journey, and we find where the hours actually go. No technology talk yet.
We rank every improvement opportunity by impact and effort, and give each one a straight verdict: AI genuinely helps here, a simpler fix wins here, or leave this alone. In writing, with reasoning you can challenge.
Where AI earns its place, we design and implement the solution ourselves, and measure it against the baseline we documented in step one. If nothing clears the bar, the engagement ends with the diagnosis. As it should.
What you receive
Delivered within two weeks of starting. Not a slide deck of possibilities: a specific, prioritized document about your operation.
How work actually moves through your business today, including the handoffs and repeat work nobody had written down.
Every improvement we found, ranked by expected impact against implementation effort, so you know what to do first and what to ignore.
Where AI genuinely helps, where a process change beats it, and where the right answer is to change nothing. With reasoning, not hype.
For the opportunities worth pursuing: what to build, in what order, what it depends on, and how success will be measured against today's baseline.
Fit
Who you'll work with
Yaffe AI is a founder-led practice, built on the Yaffe family name. A name on the door means the diagnosis carries a personal signature. When you engage us, the person who studies your operation, writes your diagnosis, and builds your solution is the same person you spoke to on the first call. No account managers, no juniors, no handoffs.
[One sentence: your real background. For example, years building and shipping AI systems in production, and the operational work behind them.]
[One sentence: why you work this way. For example, what you saw go wrong when tools were sold before businesses were understood.]
The practice takes a small number of engagements at a time, because the diagnostic work doesn't compress. That constraint is a feature: it's what makes the honest no possible.
Questions
Then we tell you, in writing, with the reasoning. You still walk away with the operational diagnosis: a map of your workflows and a ranked list of improvements, most of which don't need AI at all. Several of our best recommendations are process changes that cost nothing to implement.
Because adoption fails when the tool comes before the diagnosis. A tool that ignores how your team actually works will always lose to the old way of doing things. We start from the workflow, involve the people who do the work, and only introduce technology where it removes friction they already feel. That order of operations is the whole difference.
An agency arrives with a product and looks for a place to install it. Their revenue depends on you buying that product. We arrive with questions. Our first deliverable is a diagnosis, and it's entirely possible its conclusion is "don't buy anything." No agency can offer you that, because it would put them out of business.
No. We assess your business as it is, spreadsheets and legacy systems included. Part of the diagnosis is determining what's realistic with what you have today, and what would only make sense after foundational fixes. You don't prepare for a diagnosis; that's what the diagnosis is for.
Everything we learn is covered by a mutual NDA before the engagement begins. During diagnosis, we work by observing and interviewing; your data stays in your systems, under your control. If we later build something that touches your data, the architecture and access are documented and agreed with you before anything is connected.
The written diagnosis is delivered within two weeks of starting. If implementation follows, we scope it in small measurable stages. The first working result is typically weeks away, not quarters, because we deliberately start with the highest-impact, lowest-complexity opportunity on the list.
The founder. Every interview, every page of the diagnosis, every line of the implementation. That's why the practice takes a limited number of engagements at a time.
Start here
One short note about your business and its biggest operational bottleneck. We'll reply personally within one business day with an honest read on whether a conversation is worth your time.
What happens next: if it looks like a fit, we schedule a 30-minute diagnostic call. The goal of that call is to diagnose, not to pitch. You'll leave it knowing more about your own operation either way.
If it's not a fit, we'll say so plainly and, where we can, point you toward whoever is.
We'll reply personally within one business day. In the meantime, if anything else about your operation comes to mind, the annoying, repetitive, "there must be a better way" work, jot it down. It's usually where the diagnosis starts.